Live Chat

Overview

Live chat system on unekha marketplace is to interact with your customers and improve the customer satisfaction rate.

Already you have  Inquiry and Support Ticket modules, but none of these allows customer-vendor instant communication. That can be solved with the Live Chat Module.

Chat Now On Product Page

 

Chat Now button will be visible under the vendor’s single product page as well.

Chat Now – Pop Up Box

The customers can initiate the chat by clicking on the Chat Now you will see the “Chat Now” box pop’s up.

Chatbox At Sellers’s Dashboard

Vendors may manage chat requests from their Dashboard -> Left menu Chat Box